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Emergency help

All scenarios

Draft — not yet legally reviewed

My documents have been taken

Ask for a receipt that lists every document they are keeping.

Photograph your documents now, before anything happens, and keep the photos somewhere safe.

Do

  • Ask for a receipt listing each document.

  • Write down the officer's name or number.

  • Tell your adviser which documents were taken.

  • Keep photographs or copies of every document.

Do not

  • Do not leave without asking for the receipt.

  • Do not sign a list you have not checked.

Help lines

Every number is written out, so you can dial it by hand or read it to someone else.

Migrant Help — Asylum helpline

0808 8010 503

Free. 24 hours. For anyone in the UK asylum system.

migranthelpuk.org · checked 2026-09-18 · reviewed by audit · re-check by hand before launch

JCWI — Advice line

020 7251 8708

Joint Council for the Welfare of Immigrants. Check opening hours on their site.

jcwi.org.uk · checked 2026-09-18 · reviewed by audit · re-check by hand before launch

Detention and bail advice line

Number not verified — not shown

We only show a number once a person has checked it on the organisation’s own site.

Guidance drafted from public sources · to be reviewed by a UK immigration solicitor before launch

Proud Immigrant is not a law firm and does not give legal advice.